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Best Buy / MSN Emerging Class Action Lawsuit
| Best Buy / MSN |
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| | 214 | LEAD PLAINTIFF: Case Filed: 2008-04-03 |
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Case Summary: This lawsuit is about whether Microsoft and Best Buy engaged in unfair business practices in connection with the promotion of MSN Internet access service subscriptions at Best Buy stores. From 2000 to 2004, Microsoft and Best Buy promoted Microsoft's MSN Internet access service at Best Buy stores by offering MSN subscriptions with free-trial periods. Unless a registered consumer cancelled the MSN subscription during the trial period, Microsoft would begin charging the consumer's credit or debit card after the trial period was over, even if the consumer had never logged on to or used the MSN account. Plaintiffs allege that requiring consumers to cancel subscriptions they never used to avoid being charged was unfair and deceptive and violated Washington State law. Microsoft and Best Buy deny that their business practices were unfair or deceptive, and also say that it was fair to ask Class Members to cancel their trial subscriptions to avoid being charged monthly fees. The Court has not decided who is right or wrong, but Class Members have to make a decision now whether to stay in the Class. In making that decision, Class Members may wish to consider the fact that the Court has required the Plaintiffs, as a condition of the Court’s permitting the case to proceed as a class action, to concede that customers were informed that they were signing up for MSN and that they had to call to cancel in order to avoid charges after the free-trial period ended. Case Detail: If You Paid Money to Microsoft for an MSN Account Established in Your Name at a Best Buy Store, Never Logged on to or Used that Account, and Never Received a Full Refund for the Money you Paid to Microsoft, Please Read This Website – Your Rights May be Affected. |
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