SueEasy

Case Details:

Lawyers: Log in, to contact and help these plus THOUSANDS of other clients right now! 

Case Details:
I had bought an item off a ebay user which he lied about so a filed with paypal. This happened back in 3/12/2006. They had closed the case when filing in my behalf but never refund my money. I called them and they told me these things take time...but 4 years?

Lawyers: Log in, to contact and help these plus THOUSANDS of other clients right now! 

Case Details:

I know these posts were all a long time ago, but there is still a chance that people are coming back and reading this. There is currently a class action lawsuit being filed against paypal/ebay, for this exact reason. What they are doing is 100% illegal, and there are thousands of people already involved. visit my blog for all of the info.

Lawyers: Log in, to contact and help these plus THOUSANDS of other clients right now! 

Case Details:
My home is in foreclosure and will be sold at Trustee Sale because I needed these funds to pay my mortgage.

Lawyers: Log in, to contact and help these plus THOUSANDS of other clients right now! 

Case Details:
PayPal currently refuses to put $300 back into my bank account after they cancelled an echeck donation I made. They cancelled it, unbeknownst to me, yet still took the funds from my bank account and placed them into my (now useless) PayPal account, which they have "limited" so that I cannot get my money back.

On top of this, I checked my PayPal account last night to find--to my horror--that I have close to $3000 in it now. PayPal reversed payments I made via them to Best Buy (which you have to use a valid ID to pick up merchandise in store!), Barnes and Noble, iTunes, and a few more big names. I did not ask for a review on any purchase and I even went so far as to call customer service and tell them that I made these purchases!!

If PayPal can get away with doing that to big corporations like the ones mentioned above, how does someone like me stand a chance to ever see my money again?! $300 may not be a lot to some people, but it is to me and my family when it is time to pay the gas bill so our children won't freeze to death at night!

Lawyers: Log in, to contact and help these plus THOUSANDS of other clients right now! 

Case Details:
In 2003, (I believe February) I had been running a website hosting business (virtual sales).

As website hosting businesses received a lot of problems with hackers trying to obtain accounts using stolen credit cards.

As I always performed front-line verification using the phone for all transactions, it was fairly easy to find out the people who were wrongfully charged, and let me tell you, if for whatever reason I 'forgot' a transaction somewhere in PayPal (you have to actually click 'process'), within 5 days the transaction is voided.

The problem was due to us not being 'favorable' in the hackers/frauders that would come to our site, because we were too secure, they found a way to get back at us, which was using charge-backs as a way to ensure my revenue was disrupted, which since I used PayPal, was fairly easy to do.

The hackers began a bombardment of false-orders purchasing through PayPal. You can imagine what PayPal thought at that point, and basically with all my customer payments (and around 3-4 big new customers signed up a day before) you can imagine how they felt, much less the new ones.

So despite PayPal freezing my account, they were receiving complaints from the new clients (that signed up a day before) that I didn't provide service. I couldn't pay my server bills, and was basically forced to sell my clients and my company over to another web host, to ensure I got at least 5% of what I put in back.

Here is the kicker, I knew I had some trouble with this type of hacker from the git-go. Before signing contracts with a credit-processing company, first question out of my mouth 'what is your charge back policy'. That is how I've always chosen my processors. I was told multiple times that it was fine just.

Now they want around $1000 out of my pocket now to settle something they caused.

Off note: 2checkout.com did EXACTLY the same thing as PayPal. Verified with them that charge-backs wouldn't be an issue, even after telling them my situation. Almost payed for it in the end however I saw what was happening and caught them in their own words.

Lawyers: Log in, to contact and help these plus THOUSANDS of other clients right now! 

Case Details:
Paypal recently "locked" my personal paypal funds because my website is offline during development.

I signed up and for a paypal mechant account to process transactions from my website, but made no specific promise to paypal of when my website would be operational.

For many months PayPal has collected payment for the ability to process payments via paypal. Without notice, I discovered the other day that the personal funds in my account were locked and that I can not use, send nor withdrawl my money.

Paypal has refused to release my money, and I have had to borrow money from others until this problem is resolved.

My damages are extreme frustration and aggravation, reduced business credibility and interest expense from borrowing money.

Lawyers: Log in, to contact and help these plus THOUSANDS of other clients right now! 

Case Details:
Paypal recently "locked" my personal paypal funds because my website is offline during development.

I signed up and for a paypal mechant account to process transactions from my website, but made no specific promise to paypal of when my website would be operational.

For many months PayPal has collected payment for the ability to process payments via paypal. Without notice, I discovered the other day that the personal funds in my account were locked and that I can not use, send nor withdrawl my money.

Paypal has refused to release my money, and I have had to borrow money from others until this problem is resolved.

My damages are extreme frustration and aggravation, reduced business credibility and interest expense from borrowing money.

Lawyers: Log in, to contact and help these plus THOUSANDS of other clients right now! 

Case Details:
Ordered goods from E-Cig.com and had items missing from order; other items were not ordered. Company refused to rectify order, I contacted paypal to dispute the issue offering to return the wrong items for a refund; but paypal instead sends an auto-responder email stating they don't dispute 'quality' of goods. I never remarked on poor quality, I wrote that I did not receive items I ordered and of the items they did send, they shipped totally wrong stuff. So, I'm out of money thanks to Paypal not investigating as they advertise they do. Auto-Responders is not an investigation.

Lawyers: Log in, to contact and help these plus THOUSANDS of other clients right now! 

Case Details:
I sold a laptop on Ebay and Paypal randomly froze my account with limited access. They requested that I provide tracking for the last 3 items that I sold weeks ago. I did the best I could to provide that information. I have had NO claims filed against me, no negative feedback, and the laptop I sold was confirmed delivered and I received positive feedback for it. I called and told them all of this and they continue to keep my account frozed and I am unable to withdraw the $917 for the laptop I sold. He's a happy customer and using the product and I am ripped off by Paypal for my money. I am LIVID. I want to take this to court. Please help.

Lawyers: Log in, to contact and help these plus THOUSANDS of other clients right now! 

Case Details:
I purchased eBay item for 735.99. Seller dropped 9000lb item from 6ft. Seller offered 500 dollar refund and stated he would transfer money first thing in the morning. I loaded item and left area to avoid oncoming blizzard. Seller did not refund money after stating he would do so at three different times. I filed complaint with PayPal for " Item not as described." PayPal froze his account and would only let him refund entire amount. of 735.99 in spite of my telling PayPal that only 500 was required to settle dispute. I accepted entire amount and immediately repaid via PayPal the 235.99 to the seller. The money was taken out of my account twice within seven seconds. PayPal phoned seller to request refund. I sent money request to seller for refund. Both to no avail. There appears to be a glitch in the PayPal software that has caused me to lose 235.99. PayPal software team has failed to respond as promised. I am incensed over this entire matter.

Lawyers: Log in, to contact and help these plus THOUSANDS of other clients right now! 

Case Details:
Paypal stated after sending all information requested they nolonger want to do business with me but refuses to release money until 180day later. Buyers have received merchandise and I do not have my money.

Lawyers: Log in, to contact and help these plus THOUSANDS of other clients right now! 

Case Details:
Hello, i have few addresses on my EBay / PayPal account.
Recently i bought 2 items from different Sellers (Seller1 and Seller2).
When i got to the payment page - the system bundled both payments into one transaction...
If you look at attached image "email to" field - you will see that Seller2's email address is assigned also to Seller1 (!) part of document [this is bug#1].
That means that Seller1 will never receive payment notification - where my selected ship to address is provided.
Seller1 had to request PayPal for my shipping address. PayPal's software system retrieved incorrect address (my second address) [this is bug #2] and item was shipped there - i discovered all this 2 weeks after item has been sent... Result - item was lost or stolen. The horrible thing is - UPS has proof of delivery!
PayPal rejects my claims - because item was delivered. The Seller has proof of delivery. The case is closed... I lost 248.50 $ and no item...
I called to PayPal and tried to explain that item was shipped to the wrong address - they ignore it...
I opened a case with PayPal technical support team about bug #1, sent them image with highlighted problem - and recieved from them a response (you will laugh):


> To access your question from our support site, click here.
>
> * Subject*
> Multiple payments in one transaction - email sent to the wrong seller
> * Discussion Thread* * Response (Jeremy B)* 12/16/2009 06:21 AM Hi
> Marina,
>
> I looked at the emails a few times and had one of my colleagues look at it,
> the emails addresses are the same. Where do you see the discrepancy?

I had to expain them again and again before they understood what is about... Do you think they admitted it??? They said that inside of their software it worked... but surprisingly they escalated it to developers...
PayPal's software is full of bugs - unacceptable for ecommerce business...
I would be very glad to participate against PayPal.

Lawyers: Log in, to contact and help these plus THOUSANDS of other clients right now! 

Case Details:
paypal holds my funds so i have to take money out of my pocket to send product and to pay for the items. they are holding almost 1500.00 this is not fair practices since they took thier fees already they are crooks

Lawyers: Log in, to contact and help these plus THOUSANDS of other clients right now! 

Case Details:
Paypal Limited my Account access locking me out of 2000 dollars of my money.

- products were reviced
- issue was solved
- asking me for MONEY because
-FAMILY MEMBERS HAVE NEGITIVE BALENCE

This cost me my Supplier, a loss on my Products ( had to go out and buy them again to mail to clients )

This is Grand larson and fraud.

I am willing to travel to whatever state i have to fight this if need be.

We are a business.
http://Over9000Hosting.com

Lawyers: Log in, to contact and help these plus THOUSANDS of other clients right now! 

Case Details:
Pay-Pal has limited my account access and is preventing me from accessing more than $2,000 in funds. They have done this due to suspicious activity, which is me selling electronics on eBay. My customers have received their merchandise through trackable UPS shipping and I have provided this tracking information in Pay-Pal.
They are now asking for receipts proving I purchased the merchandise AND, get this, "My suppliers invoices" proving that my supplier bought the merchandise.
Is it really legal for them to ask for this information and hold my money? I can't imagine it is.

Lawyers: Log in, to contact and help these plus THOUSANDS of other clients right now! 

Case Details:
i founf some stuff i wanted on ioffer.com
the lady sent me a paypal invoice
i signed up for paypal and transfered the cash from my bank to paypal
the payment was reversed and my paypal was limited
i called and tehy closed my account permanently and said i cant get my $330 for 180 days
my money wasnt even in paypal for 2

Lawyers: Log in, to contact and help these plus THOUSANDS of other clients right now! 

Case Details:
Paypal found in favor of a buyer on an "item not as described" complaint from them that was clearly sent exactly as shown and described in my auction. I was advised to accept the items back and could file an appeal. When I accepted the items back and realized the buyer had kept what pieces they wanted, I was told no appeal would be filed and that I had to pay the dishinest buyer a refund. My account was debited, taken to a negative balance, and immediately frozen while I was on the phone with them and I was told that if I did not pay the refund given to the buyer and bring my account back to a zero balance at once, I would be sued and they would negatively report to the credit bureau and affect my credit rating. I was denied a request to close my paypal account on 2 seperate occasions because of their deceptive practices.

Lawyers: Log in, to contact and help these plus THOUSANDS of other clients right now! 

Case Details:
they have frozen my account 3 times asking for tracking number of products shipped,they did not give me the shipping money i charged for when selling the product,i had to come out of my pocket to shipp them the first time and still didnt lift the block,i had to refund $3,000 and days later it was lifted second time they put a nother block asking for my street adress and vender,i do not work with a vender and my street adress was confirmed when i put my bank account linked to paypal,after few hours on the phone the block was lifted agian,then i wake up one week later and there is a nother block,this time i did not shipp any thing out i made refunds of up to $5,000 agian.i have been charged over $1,000 by ebay for fees i have paid pay pal $1000 in fees i have lost thousnds of dollors so far with no end in sight.i will sue them untill my last drop of blood.

Lawyers: Log in, to contact and help these plus THOUSANDS of other clients right now! 

Case Details:
I have been damaged insomuch as PayPal/e-bay took a crooks word over mine with proof provided by me. I have been unable to buy or sell items on e-nay using paypal as an agent. (Does this sound like a monoply?) If I had a choice I'd never use PayPal for a kleenex even.

Lawyers: Log in, to contact and help these plus THOUSANDS of other clients right now! 

Case Details:
They are holding over 1200.00 because of "suspicious activities". A rep called and said I was being investigated for useing microsoft cashback...which is a promo sponsered by microsoft live.com.

Lawyers: Log in, to contact and help these plus THOUSANDS of other clients right now! 

Case Details:

Lawyers: Log in, to contact and help these plus THOUSANDS of other clients right now! 

Case Details:
They are holding over 3000.00 because of "suspicious activities". A rep called and said I was being investigated for useing microsoft cashback...which is a promo sponsered by microsoft live.com.

Lawyers: Log in, to contact and help these plus THOUSANDS of other clients right now! 

Case Details:
I received $107 in donations, and PayPal has frozen all of my money because one person who submitted a donation used an incorrect email address. Now PayPal is requiring me to provide proof of shipment to this individual even though this was merely a donation and not a product related transaction. PayPal never responds to my emails except form letters that continue to request proof of shipment.

Lawyers: Log in, to contact and help these plus THOUSANDS of other clients right now! 

Case Details:
I sold an item on ebay, got payment. The buyer backed out and got a refund from paypal however paypal kept my fees. It was a large transaction, so the fees were several hundred dollars. So, ebay made it's fees, paypal made it's fees, the buyer has 100% of his money back and I've payed for a transaction that did not happen.

Lawyers: Log in, to contact and help these plus THOUSANDS of other clients right now! 

Case Details:
I sold a laptop on eBay, accepted a payPal payment, shipped the laptop to customer who upon receiving it initiated a chargeback with his credit company. This resulted in PayPal bringing my account balance into negative and I am now getting emails about pending collections action.

Lawyers: Log in, to contact and help these plus THOUSANDS of other clients right now! 

Case Details:
I have provided PayPal with all the proof in the world that the buyer recieved and signed for the merchandise and PayPal gave him his money back and now says my DHL tracking is invalid. The case gets reopened for about 7-10 days and then is closed.

Lawyers: Log in, to contact and help these plus THOUSANDS of other clients right now! 

Case Details:
On July 2008 I was emailed that my ebay account was over drawn. However I had made no transaction so I should not have been held in "Limited account status"

Lawyers: Log in, to contact and help these plus THOUSANDS of other clients right now! 

Case Details:
Paypal will not allow me sign in to see my business account balance because I cannot show them a 501(c)3 filing, which I am not required to have by law since I fall below minimum Federal guidelines for income from donations and grants.
A gft to a needy family member of a new laptop triggered this action.
The money I put into Paypal comes directly from my own disability income.

Lawyers: Log in, to contact and help these plus THOUSANDS of other clients right now! 

Case Details:
Paypals seller protection policy states that your are only protected if you sell to US, Canada and Europe. If you sell to any other country, you are not protected under this policy.. I would refuse and refund customers payments if they purchased an item from me and they were from outside of the policy's protection area.

This started an issue with paypal which lead to my account being limited (Frozen) as I explained that to comply with the "Seller protection policy" I couldn't sell to those countries. Paypal saw it as "Too Many Chargebacks" with lead to freezing my account and keeping my money!

Lawyers: Log in, to contact and help these plus THOUSANDS of other clients right now! 

Case Details:
We had an account with PayPal for 5 months prior to them freezing our account. For five months we had a completely clean track record, no complaints nor charge backs. Suddenly they froze our account with them which had $72,000 in it. It was been 5 months and 15k in attorney costs later and still nothing.

Lawyers: Log in, to contact and help these plus THOUSANDS of other clients right now!