First Merit Bank of Akron, Ohio overdraft charges Emerging Class Action Lawsuit

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First Merit Bank of Akron, Ohio overdraft charges
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      | 280 |      LEAD PLAINTIFF: mscotthorn      Case Filed: 2008-04-17
Case Summary:
First Merit does not allow a person to penalize the bank when, say, their ATM fails to give you money, but it is nonetheless debited from your account. Sure, they will probably give your money back a week later, but is this not an overdraft against the customer? After all, my overdrafts are temporary, and I have to pay them back in addition to a penalty.

I also learned that the online recent transactions report page isn't up-to-date. That is, the charges listed may or may be posted to one's account at all. I ask then, what is the purpose of this page? To deceive? I foolishly took a teller's word that it was the most up-to-date record when asking why she was looking at this page as well. She stated yes, it is the most up-to-date. Yes, the deposit I'm about to make will cover an upcoming charge of such-and-such amount. A costly lie. Also, there is some sort of confusing retro-charging that I still don't understand. One doesn't know exactly what the balance is on the transaction page, despite what is clearly written under "available balance".

Case Detail:
Articles have been written in financial pages of how banks will be benefiting from overdraft charges in this recession economy. This penalty system needs to be abolished, as it hits hardest those who rely on current cash flow for their daily existence.

2010-07-29  
Class Action Investigation Member:
mshepherd35
 

Case Details:
I was moving from Ohio so I closed my account with First Merit Bank. Apparently they charged me fees for closing the account, now I cannot get an account established in the state where I now live. This is so wrong!


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2010-03-15  
Class Action Investigation Member:
dareblack
 

Case Details:
I had several automatic debits for cable and vonage. i began paying them out of another account because of the issues with First Merit and did not put any money in the first merit account. the teller at first merit stated i could not close the account without a penalty but instead to leave it open until it had been open a year to eliminate the fee. a fee my husband and i was not aware of. i left it open and did not realize that the auto debits were not automatically stopped when I began paying another way. i discontinued any transactions with first merit after speaking with the teller but in checking my husbands account which i am a secondary on the account i saw that my account was overdrawn 280.00. the auto debits were still coming out and although there was no money in the account first merit continued to pay them for about three months, each time charging me an overdraft fee along with the final $5/day charges. i refused to pay the fees. a few weeks later after they closed the account i went to check my husbands account after he made a deposit and we put in to have a bill paid that the day after he made a deposit they took the money out of his account that i am secondary on and now we are 200.00 in the red on this account because without warning they took the money to cover the amount i was disputing on my account as they had no business continuing to pay the auto debits when there was no money in the account. then again without warning taking my husbands deposit leaving him at 0.00 and paying the payment we made on our credit card from that deposit when there was no money in the account and then putting him in the red. we have paid hundreds of fees to them even though there were other errors involved and they explained the available funds to trick us into thinking there was no money to cover when we knew there were.


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2009-12-20  
Class Action Investigation Member:
dstump
 

Case Details:
I made a deposit on a Sat morning at 9am the weekend before Thanksgiving, this was my husband's vacation fund check. They then said the money was not available until Tuesday. I assumed it would be in the bank by Monday and paid bills. I did not check my account on-line first because our computer was down. They charged me approx $280 in overdraft fee's. I had $247 in the account before I made the deposit of $900.00. I should have had more than enough money to cover my expenses. I feel this is very sad that they are allowed to take advantage of people like that. I tried talking to the Bank Mgr and District Manager but they would not give me any of the money back that I feel they stole from out account. This money was for Christmas and I would have just went to Walmart and cashed the check for $3 and never would have made the deposit in the bank if I knew they were going to steal my money and not deposit the money until Tuesday. I am going to change my bank after the first of the year. I already have bills set to pay up until that point. I have been a customer for 15 years and was very disappointment in First Merit. I will never use them again after January. Everyone needs to be aware of the type of crooks that they truly are.


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2009-11-20  
Class Action Investigation Member:
sox613
 

Case Details:
I knew may account was running low, bills were due, And I finally get some money in a go to deposit it. make out my bills and pay some online. I was not watching my account that week. and 10 $28 dollar fees were taken out of my account because my account was on hold for 1 day after deposit. About a week after that I think I have about just made a 575 deposit, pay a thousand dollar house payment and there there is 276 in my account. When call the bank, .Because funds were not available.I asked why did the y put everything through, they said they knew the money was in the account there fore every one got paid and they made 28 dollars on each one. I Have had trouble with this bank before when a 4000+ deposit was completely lost and 5 day went on before they were able to fine it. I have had deposits lost when they were merging with citizens. I was always civil. Even when we had loss of work. I used about 3 years ago I did the same thing, Deposit my check, pay bills. they charged a very small percentage like 5 bucks or so and it was done. They NEVER disclosed the the game has changed. I feel that they are just taking advantage. If you are looking for a bank do no choose this one, the only reason i am still there is because of the age of the account. Here is the kicker, most of my deposits are from fortune 500 companies. I really feel there is no reason to hold funds anyway, If the check does go bad then I deserve the fees. Never has happened yet!


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2009-11-07  
Class Action Investigation Member:
dan4jan
 

Case Details:
We were not the best at managing our finances so we assumed we were to blame. However, I was just paid on a Friday and paid 3 bills on Tuesday. When I reviewed my account online I had 9 overdrafts. Called the bank and woman admitted they reorder my charges. It also appears debits go thru before deposits do. Fed up and going to bank today so they can tell us why it is our fault this keeps happening...as they have in past. Latest update $888 in negative. Bye bye paycheck. Closing account!


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2009-11-03  
Class Action Investigation Member:
andisaacsays
 

Case Details:
First Merit Bank has taken thousands from me before I left, because of all of the above. I actually had 21 overdrafts last time first merit had my balance at like negative 450 dollars , Then my paycheck came, put the account back into the positive, so I went and bought normal everyday things you need, never the less first merit just hadn’t posted all of the other overdraft charges yet. Then I went to the bank deposited money to bring it back to positive again, the teller told me it was back to positive and nothing else would come threw. At that time I had enough of the bank and closed all 3 of my accounts down. a week later first merit started once again sending me overdrafts in the mail. to this day they still believe I owe them 186 dollars because of there poorly designed overdraft system. This bank Charges you overdrafts if your account went into the negative for a second, until something has cleared and everything has been posted they shouldn’t be able to charge you.


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2008-12-07  
Class Action Investigation Member:
tiredofbanks
 

Case Details:
They take out hold money. Overdraw your account with actual charges, then put the hold money back leaving you with a positive balance. The next day you find overdraft fees. They have stolen $275 in overdraft fees from me when all the while it shows a positive balance. They said they do not charge you overdraft on holds yet they take those first only to put them back after taking out actual charges. My account had a hold on it for something I never bought and nothing has ever come through drafting my account yet, I was charged an overdraft fee because it was taken out before an actual charge only to be put back in.


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2008-09-17  
Class Action Investigation Member:
Nell44125
 

Case Details:
Firstmerit is telling me I am overdraft back seven debits. but my account is showing pos 11.11. They said two debit that was on hold push me in overdraft that was on the 9/15. Then they and put those same to debit on hold on 9/16. Then I ask why my account do not show -Neg amount they said they use the money from those two debit on hold to pay them.


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2008-08-27  
Class Action Investigation Member:
clove04
 

Case Details:
I have been encourage by First Merit to do online banking and I rely on the available balance they give me online. One day it will say I have $500 and the next day they are charging me $250 in overdraft fees because they say that a check came through the day before, even though it did not come out of my available balance that day. Because that check was the largest debit of the day they charge me an overdraft fee for every transaction that occurred that day regardless of when it was processed. I have proof of this.


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