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|BANK OF AMERICA WRONGFUL FORECLOSURE||
SPREAD THE WORD
|| 462 | LEAD PLAINTIFF: RMTURNE Case Filed: 2010-12-13|
On 4/27/2009 I got an approval letter from Countrywide that I was approved for the Making Home Affordable program. The following situations have transpired since then.
3/23/09 Faxed letter of explanation
Tax Return Form
4/1/09 I called and talked to Dana to check on the status update and to make sure all documents have been received. She said that the account is on hold and under review. There will be a decision by 5/1/09.
4/5/09 Called to check on the status. Got a message machine answering stating that the account is under review. Not to call back until 4/13/09
4/13/09 Received a letter in the mail dating 4/9/09 from Castle Meinhold & Stawiarski, attorney for Countrywide to start foreclosure process. The Countrywide approval letter clearly states that all collection have been suspended because the modification has been approved.
4/14/09 Called Countrywide 1-800-669-6650 begin_of_the_skype_highlighting 1-800-669-6650 end_of_the_skype_highlighting to check and see what to do about foreclosure. Talked to Moesha. Still in review. Said no need to call foreclosure attorney. Only to call if you have questions. She said to call 1-877-744-7691.
4/15/09 Talked to Christina 877-744-7691. Countrywide said that there is no sale date on the house.
4/17/09 Called Countrywide, Steven, the loan is under review. Will get documents sent soon with loan conditions. Keep calling and checking.
4/22/09 Called Countrywide, Clarissa 1-877-744-7691. Status is in workout assistance, still evaluating the account, call back.
4/27/09 Called Countrywide, Monica, still under review. No sale date, no foreclosure.
5/5/09 Countrywide said that the modification has been approved. Will get a call, will get a package soon in the mail. Do not call back before 6/26/09. All collections have been suspended. See print out from Countrywide.
6/23/09 Received a Dist.Court Motion for a foreclosure order.
6/23/09 Called Countrywide - Message said that all collections have been suspended.
6/26/09 Called Countrywide, talked to Christen, said to call back on Monday.
6/29/09 Called CW/Bank of America, Francis from Home Retention Team. Will send paperwork out if not received call back in 5 business days.
7/3/09 Received notice to sell home from Countrywide.
7/3/09 Called the HOPE hotline 888-995-HOPE. Chad (counselor) said that after being approved they should have never proceeded with the foreclosure procedure. We have a document that shows that we are approved for the HOPE program. He said that we fell through the crack.
7/3/09 866-977-2941, A guy answered said that collections should have stopped.
7/6/09 800-669-6650 Countrywide Home Retention Team, Troy said - no there is no sale date on the property. He also said that while you are in a workout status we cannot foreclose on your house. I said yes I have a paper stating that there is a foreclosure on my house. Sale date is August 19; on July 2 it was in the local newspaper.
Troy said that it could take another 2-3 weeks for paperwork. McEwen, Supervisor, came on the phone. Correct there is a loan modification in progress to just disregard the foreclosure notice. I said I cannot disregard it because it is from the courthouse. He said I would be fine. The foreclosure is not in effect. He will send an e-mail out to escalate the modification. Call back on Thursday or Friday if I don’t receive the documents.
7/6/09 Called Castle Mein hold, Mary, Borrowers Assistant said to fax her the information I have from Countrywide. I did.
7/6/09 Called Countrywide again, talked to Shana who said there is no sale date on your property. They do not see a foreclosure order on their record.
7/8/09 Called CW again, the account is still under review. I said that I have a document that states that it has been approved. He said that they are trying to find out why the documents have not been sent out.
7/10/09 Talked to Tina from CW Home Retention Team. Said that we are qualified for a loan modification. I said that we did not receive a package yet. She said that it has been send out in June. Give it more time. Call back in 10 days.
7/21/09 09:35am. Talked to Eugene. Work out is in progress, does not show a foreclosure in process. There is no chance that your modification can be denied at this point. Call back in a week.
7/23/09 Talked to Hillary. What, you have not received any documents yet? She said. The documents will be sent out. They have been scanned in 7/21/09. You should receive Docs any day now. Ignore all collection notices. Yes this has been approved through the government program, Making Home Affordable.
7/31/09 Talked to Monica, Making Home Affordable Program. No package has been sending out. It is in progress of getting paperwork together.
Was transferred to Vivian, Home Retention Team. All Collections have been suspended. There is no sale date or foreclosure on file. You are approved.
Theresa (supervisor)came on line. I see that your modification has been approved. They are in process of updating the account. The workout department said to call the HOPE line. They did not have any information on this account. The supervisor said to call back in 30 days.
7/31/09 Talked to Jimmy. He said yes you are approved. You are not under foreclosure. The documents have not been send out yet.
7/31/09 Talked to David. The account is in negotiation as of July 24. Foreclosure is not active. There is no foreclosure on file. What you mean you have documents that show a foreclosure. We do not have anything on file that shows a foreclosure.
8/4/09 Talked to Sarah. There is no foreclosure on file. You are approved for the modification. No Sale Date. No foreclosure on file.
8/7/09 Talked to Lawrence. No paperwork yet. Call back. No there is no foreclosure.
8/7/09 Wrote a letter with the above information to the Finance Committee (Barney Frank) to state my confusion and concerns.
8/7/09 Received a letter from Castle Meinhold (Attorney for Countrywide). The court placed the foreclosure sale on suspense for 60 days, pending modification approval. I was told by all the above employees of BA/CW that there is no foreclosure. How can it be suspended if there is no foreclosure???
8/11/09 Talked to Sarah, Home Retention Team. Will send out a package soon. Wait for a call or call back in a few days.
8/12/09 Recorded this message. Talked to Kim. You should receive a package in the mail soon.
8/13/09 Talked to Brandon. Yes you were approved in April. It has been referred to the intake review on 8/12/09. Foreclosure is not in process. Just save your money. Good luck…he said.
8/17/09 Recorded this message. Talked to Ardi. You should be receiving something in the mail within the next two days. Call back in 2 days if not received.
8/19/09 Recorded this message 11/11. Called back as per phone call from 8/17/09. The paperwork was supposed to b e sent out in June. No- I did not receive any paperwork. She said that she would forward the file to her supervisor to escalate it. No foreclosure on file. Will send an e-mail to the foreclosure tech. Will get a phone call from the tech. I did not get a phone call from that department.
8/24/09 Called Home Retention Team. Recorded this message 12/12. Rene said yes you did qualify to call the HOPE team. I called the HOPE team. Did not have any information on me. Called back Home Retention Team. Recorded this message 13/13. The man said that it is still under review. Not to worry. It is not in foreclosure. Just relax.
8/27/09 Recorded 14/14. Serene said that she will escalate it. To call back.
8/31/09 Recorded 15/15. Said it is in review. Should get documents in September.
9/4/09 Recorded 16/16. Talked to Kavana. Still in review. Not under foreclosure. This can take up to 120 business days. I said but I started in March.
9/9/09 Recorded 17/17. Talked to Donna. Under review. Call back every week. No foreclosure. Should update soon.
9/10/09 Recorded 18/18. Chris said there is no foreclosure. I said that I received knowledge from my attorney that there is a sale date on my house for September 16. I got transferred to the foreclosure department then got disconnected. Called back and talked to Tracy at the foreclosure department. 800-669-6650, she said that she does not see a sale date. To call back in the afternoon.
9/14/09 Talked to Castle Meinhold Attorney for Countrywide foreclosure. There is not a foreclosure. Next Sale Date is Oct.14 pending the modification going forward. It will be extended every month until the modification is finalized.
9/16/09 Recorded 20/20 Elinda said still in process. To save the money, call back next week.
9/22/09 Recorded 21/21. The lady I talked to said that she will escalate the process, call back in five days.
9/28/09 Faxed 13 pages to 805-520-5019
9/29/09 Recorded 22/22. The property is not in foreclosure. Call the attorney for CW. Contacted the attorney for CW. There is no foreclosure sale date. Call back by the end of the week.
10/2/09 Recorded 23/23. There is no guarantee for the modification. She will escalate it. She then transferred me to a supervisor who was very unfriendly. Put on hold. She said to fax in paystubs, tax info to att: HOPE 800-658-0395/866-261-6472.
10/5/09 Called not in foreclosure.
10/13/09 Talked to Castle Mainhold. Andrew said that they are waiting on CW to tell what to do. No Sale Date. Foreclosure is on hold.
10/16/09 Recorded 27/27. Still in review. Wait for a response.
10/22/09 Recorded 28/28. Moved to a negotiator. Call back every 10 days or so.
11/10 or 11/11 Recorded 29/29. Still in process. Call back.
12/2/09 Recorded 31/31. 11:45 mountain time. Office closed call back during bus. Hours M-F, 9am-6pm.
12/2/09 Recorded 32/32. 2:20pm still under review. This will take a long time. Call back next week.
12/9/09 Recorded 33/33. 9:30 am. Said to call the HOPE team 877-643-2788. Man said he will call right back. He never called back.
12/24/09 Recorded 34/34. Christmas Eve. Talked to Michael, got transferred then disconnected. Called back, talked to Maria. She said that I was not qualified. She said that on 11/13/09 a negotiator talked to me. I said that I did not get a call or mail from anyone. I asked to be transferred. She was not at work. I asked for her name. Angie Moran Ext. 5962990. Merry Christmas!!!!!
12/28/09 Recorded 35/35. 800-262-4218. 1st call disconnected after 7 Min. 2nd call disconnected. 3rd call disconnected.
12/29/09 Recorded 37/37. Talked to Donna. She said that we are not qualified.
BANK OF AMERICA TRIED TO FORECLOSE ON MY HOME AND DID NOT EVEN HAVE RECORDS OF IT. BANK OF AMERICA DID NOT KNOW THAT A FORECLOSURE IS IN PROCESS UNTIL I TOLD THEM